Wet Carpet & Rug Cleaning Services Ottawa
Have a water-damaged carpet or rug? Let us Fix it Before It’s Too Late.
- Cleaning Carpets & Rugs Since 1894
- 100% Satisfaction Guarantee
- Limited 30% Discount Available
30% OFF on Rug & Carpet Cleaning
For a limited time, first-time clients get 30% off their total bill, including our wet carpet cleaning services. Ottawa homeowners, don’t miss these savings!
Pickup & Delivery Included
Have a water-damaged carpet? Our convenient rug pickup & delivery service covers most cities in Ottawa. Check out our schedule.
100% Satisfaction Guarantee
From routine rug care to flooded carpet cleaning, Ottawa customers are covered: if you’re unsatisfied with the results, we’ll re-service your rug at no additional cost.
OTTAWA’S #1 RUG CLEANER
AWARD-WINNING RUG CLEANER IN OTTAWA
Love Your Rug Cleaning Ottawa has been repairing, restoring, and revitalising rugs in Ottawa since 1894.
Thanks to our decades of experience, we are one of Ottawa’s best rug and carpet cleaners. This excellence is backed up by our BBB certification, many Consumer Choice awards, Top Choice Mark of Excellence awards, and the HomeStars “Best Of” award.
Homestars
Best of Award Winner
BBB Accredited
Business
Top Choice
Award Mark of Excellence
Consumer
Choice Award Winner
Our Rug Cleaning Reviews in OTTAWA
Read Our Genuine Customer Reviews
Regina Nagle
9 months ago
I had my rug cleaned and am more then happy with the results. From pickup to drop off, to the cleaned carped. Everything went smoothly . I can highly recommend this company.
Mark
1 year ago
Very well organized. Carpet looks great. Pick up and drop off went without a hitch. Very happy.
Patricia Bellefeuille
1 year ago
Love your rug is a very fast and convenient service. They do an excellent job of cleaning your rug and the staff are very pleasant and professional. I would highly recommend this company.
Jan Ellis
1 year ago
After some initial concern, I received my 2 runners and 1 area carpet back yesterday. They are totally clean and I’m very happy with the service, despite it taking an extra week. The pickup/drop off is also a great convenience!
Why You Need to Act Fast if you have a Water-Damaged Carpet or Rug
Moisture trapped deep in the fibres and foundation causes:
- Mould and mildew: a health hazard for your family, and the #1 reason a water damaged carpet or rug becomes unsalvageable
- Dye bleeding: colours run and permanently stain lighter areas of the rug
- Dry rot: the cotton foundation of wool, Persian, and Oriental rugs weakens and cracks
- Persistent odours: bacteria thrive in damp fibres, and the musty smell only gets worse
- Floor damage: a wet rug traps moisture against your hardwood or subfloor
Air drying at home isn’t enough, the surface dries while the foundation stays wet. The sooner your rug reaches our facility, the more we can save.
Our Process
Our extensive 6-step carpet cleaning process removes dirt, stains, dust and germs from the innermost layers of your carpet. Below is our step-by-step process.
Step 1
Fast, Free Pickup
We collect your rug from your door anywhere in the Ottawa region.
Step 2
Full Inspection
Our technicians assess water exposure, dye stability, mould risk, and structural damage across every fibre, fringe, and the under padding.
Step 3
Disinfection & Decontamination
Flood water carries bacteria. Our eco-friendly disinfectant and enzyme treatments sanitize your rug and eliminate odours at the source.
Step 4
Deep Wash
Professional washing removes contaminants, silt, and mineral deposits left behind by flood water, safely, without damaging delicate dyes.
Step 5
Water Extraction & Controlled Drying
Industrial extraction removes the vast majority of water quickly, then rugs dry fully in a controlled environment, preventing the dye bleed and rot that slow home drying causes.
Step 6
Repairs & Restoration
Water-weakened fringes, edges, and backing are restored with our re-fringing, re-surging, binding, and re-weaving services. Our specialists can re-weave damaged silk, antique, Persian, and Oriental rugs back to their original state.
Step 7
Final Inspection & Delivery
Your restored rug is inspected and delivered back to your door.
What We Can Save
- Rugs soaked by basement flooding, sump pump failures, and sewer backups
- Rain-soaked area rugs, runners, and wall-to-wall carpet
- Persian, Oriental, silk, wool, and antique rugs with water stains or dye bleeding
- Rugs with early mould growth or musty odours
- Water-damaged fringes, edges, and backing
Even rugs that look destroyed often aren’t. Get an honest assessment before you throw yours out.
Carole Belanger
Excellent 👍 they cleaned my rug and cut the frindge on the one side and made it same on both sides very well done, so impressed with their work would deal with them again
Randy Stevenson
It was easy to arrange pick-up and delivery for the rug, and the job was reasonably priced and well done. We will use them again.
Taylor C
Did a wonderful job! Pick up and delivery was quick and easy, Safia and the team were great to work with. My rug looks brand new!
100% Customer Satisfaction Guarantee
Our professional carpet cleaning services have helped thousands of customers clean, restore and preserve their fine rugs and carpets. We offer premium cleaning backed by a 100% customer satisfaction guarantee.
Customers have reported our skilled technicians to be highly efficient and our cleaning process to be very effective. If you are not pleased with the results of our cleaning process, we will re-service your carpet for no additional cost.
Water-Damaged Carpet After Flooding in Ottawa
If your wall-to-wall carpet was soaked in place, our carpet cleaning team can steam clean, sanitize, and deodorize it right in your home, before mould reaches the under pad.
FAQs
The cost of this process depends on your rug’s size, material, and the extent of the damage. As a reference, our machine-made rug cleaning prices start at $55 for a 4×6 rug with pickup and delivery included, and first-time clients get 30% off their total bill. For an exact carpet water damage repair cost, use our online price calculator or call us at (613) 366-6135 for an instant wet carpet cleaning quote.
When it comes to flooded carpet cleaning, Ottawa homeowners need to act fast, and so do we. Our team is available Monday to Friday 8am–6pm and Saturday 8am–4pm at (613) 366-6135, Call us as soon as flooding occurs: the sooner your water-damaged carpet reaches our facility, the better the chances of a full recovery.
In most cases, yes. A water-damaged carpet can be saved if it’s treated promptly. Our wet rug cleaning process starts with a full inspection of the fibres, fringes, and underpadding, followed by eco-friendly pre-treatment, deep washing, centrifuge water extraction that drains 90% of the water, and 12 hours in our climate-controlled drying room. This prevents dye bleeding, mould, and dry rot, the main reasons rugs become unsalvageable. Replacement is rarely needed, and every wet carpet cleaning job is backed by our 100% satisfaction guarantee: if you’re not happy, we’ll re-service your rug at no additional cost.
We’re happy to support your insurance claim by providing detailed documentation of your rug’s condition. During our flooded carpet cleaning process, our lab technicians record and photograph the results at final inspection. We can also supply itemized invoices for your wet rug cleaning service to submit to your insurer. Contact us at (613) 366-6135 and we’ll walk you through how our documentation can support your claim.
Major Cities Covered
Ottawa
Gatineau
Gloucester
Nepean
Greenbelt
Kanata
Stittsville
Greely
Goulbourn
Manotick
Contact Us Now For an Instant Carpet Cleaning Quote
Get in touch with one of our carpet cleaning experts and receive an instant quote for your carpet cleaning requirements.
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