Love Your Rug Ottawa Reviews
Rug Cleaning Ottawa Reviews
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73 Reviews
82 Reviews
4.9
73 Reviews
5 Star
72
4 Star
0
3 Star
0
2 Star
0
1 Star
1
4.6
82 Reviews
D
Had 2 rugs for the cleaning. Instead of promised 1 week they decided to take 2. One of the rug had the stains left unremoved. We got the call that removing it would cost additional $500 and its not guaranteed the stains will be gone so we refused to proceed. Overall, the service is average and way overpriced.
My carpet came back unclean and exactly how it looked when it left , still an odour as well . Very unhappy with result .
T
Yes the carpets look great...really good job!
thank you so much
L
We just moved today and set out the carpet. It was so much brighter, softer and smelled fresh. The pick up and delivery was seamless.
Would definitely use the service again.
D
Dawn Goodenough
on Apr 24, 2023
Verified by business
i am so very pleased with the service. Fast and effective, great communication.
The carpet is beyond what we expected, i haven't unrolled it yet as it is being saved for a new location in a week or so. But i felt inside the roll and the pile is so fluffy again and the smell is so much better. On behalf of my Daughter, we Thank you.
M
Fantastic quality of service, excellent cleaning of my rug, incredibly convenient, extremely friendly and capable staff from customer service to the driver.
B
We're very happy with our rug. It's 17 years old but looks almost brand new!
M
I'm pleased with the results. The smaller rugs are very old and quite frankly surprised that they didn't disintegrate in the cleaning process.
G
My rug looks brand new. Thank you. Matthew was a real help, helping me put it down. I would recommend you to anybody. Thank you very much.
S
Hello,
I would like to say thank you very much to Lucinda and the Love Your Centre team for doing what you could to give my purse its best possible look. I appreciate your patient communications with me and the technician's hard work. Thank you to the friendly drivers too.
S
Everything was great, rugs look like new (or would if our little darling hadn't chewed the corners off :)). Pick up and delivery was very efficient!
Thank you!
SB
P
....fantastic job - good for another ten years - thank you
M
I am very pleased with the cleaning service I received from Love Your Centre I had 3 areas rugs and the runner on my stairs cleaned. The customer service was excellent- from my initial phone call, to Richard and Chris arriving to clean the carpet on my stairs (they even rolled up my 3 area rugs and had them ready for pickup), to the delivery of my 3 cleaned rugs. The individual who arrived with my clean rugs (I didn't catch his name) helped me return the rugs to their original spots and even helped me roll out the rugs. The service was prompt, courteous, thorough. I would highly recommend this company. I give them a 5 out of 5 star rating!
Z
The service provided was excellent. My carpet came back clean as per my expectations. Dealing with love your rug is always a wonderful experience. Courteous, top notch service. From booking to pickup and right up to delivery. Prices are wonderful too.
Worth every penny!
J
Hello Jared B, I am pleased with the service from Love Your Rug. Your team has shown professional, friendly and efficient service throughout the process. Making arrangements for pickup and delivery was smooth, easy and convenient.
My rug with high traffic areas was washed, dry and treated and returned in good condition.
Bonus, all this was affordable. Will recommend and use again. Satisfied.
A
We recently had our rugs cleaned and just wanted to let you know that we were very happy with the job you did. The rugs were very dirty as we have a dog, and they came back just like new.
Thanks so much.
M
The rug looks great! I loved travelling around Morocco so very happy you were able to help me save this souvenir.
M
K
They did an excellent job on an expensive area rug that the dog had 'marked' in numerous places! They said that they had to put it through the cycle steps more than once and did not charge me extra! I would recommend them for their prompt pick-up of the rug from my house. Well done. K
L
you guys did a great job. Both area rugs look great, just like new and no old smell to them. And the service was just perfect. I didn't have to lug the carpets to the cleaners myself. I have found your service A+. I have even recommended you to my neighbours.
K
Excellent rug cleaning service. Highly recommend.
K
We are happy!
Thank you so much for your perseverance in correcting the cleaning issues with our oriental carpet. We just finished unrolling it in place and it looks beautiful! No sign of the wine stains or streaking evident.
J
i would definitely use your service again and i would highly recommend to anyone that requires this type of service. True professionalism with all of the staff/drivers that i dealt with and the dresses look new.
M
Juan and his partner were most excellent. i've used your service before and will definitely use it again in addition to telling my friends about your company. Thank you.
V
After a recent flood in our basement, our area rug was dirty and musty. Your team picked up the rug, cleaned it beautifully and returned it - excellent communication, easy process and reasonably priced! Would recommend!!
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Rug Cleaning Ottawa 4.9 out of 5 based on 73 user reviews.
